If I chose to roll my entry over from last year, but I can’t make it on 24th October 2021, what can I do?

In late February 2021, you’ll receive by email your e-ticket to confirm your entry has rolled over into the 2021 Punish. If you’re not able to make it and would like a refund, please forward that e-ticket by email BEFORE March 7th 2021 to: info@panoramapunish.com and let us know. We will organise for a refund, less a $5 admin fee per entry.

No refunds will be offered after 7th March 2021.

I ordered merchandise in 2020 and it rolled over to 2021. Can I check my order?

Please email us your full name and your receipt number to info@panoramapunish.com to check. Easy-peasy!

Can you post my timing bib/merchandise?

No, we can’t. Race bibs will not be posted out.  Race bibs can be collected from the following locations:

Doppio Cafe; Friday 22nd October 4.00-6.00pm

Bathurst parkrunSaturday 23rd October 7.00-9.00am

Doppio Cafe; Saturday 23rd October 3.00-5.00pm

Due to COVID-19 restrictions, there will be STRICTLY NO BIB COLLECTION on race day.

Can a friend/relative/neighbour collect my timing bib for me?

Sure! Just ensure that they have a screenshot of your e-ticket.  Please ensure you complete the COVID-19 checkin within a day or two of the race if you don’t collect your own race bib.

Do I need to print my e-ticket?

Nope, just bring a copy of it on your phone is the best bet – save a tree 🙂

Can I use headphones or earbuds during the race?

In an effort to ensure the safety of ALL the participants, headphones and earbuds are NOT permitted during the race.  You need to be able to hear safety instructions of Race Directors and marshals around the course, as well as to hear other runners around you.  Use it as an opportunity to listen to your own rasping breath.  Participants WILL be disqualified if found to be using headphones or earbuds.

Is my entry transferable or can I get a refund?

We apologise that we cannot refund entries.  However, we can offer a transfer of entry to another runner at no cost until 24th September 2021.  Email us to arrange this.

Are you going to strictly enforce the cut off times?

Yes.  This event isn’t called The Punish for no reason.  Yes, there will be a bus following the sweepers and you will have to board the bus and be returned to the start if you haven’t made it to the 3km cut off point near McPhillamy Park within 30 minutes.  Likewise, you must have completed the race within 1 hour or you’ll be swept from the course.  If this is the case, you won’t receive a Finisher’s Medal.  Train hard, prepare well and push yourselves to stay in front of the sweep is our best suggestion!